Customer FAQ's

Can I search for vendors in my neighbourhood?

  • Yes, from the Local Street Home page, enter your city/town or postal code in the location field. If you are searching for a specific product or service, enter the information in the product field then click Search.

The STORE DIRECTORY drop down is another way to search based on region e.g., Durham, Simcoe County, Toronto.

Can I still purchase a product or service if I don’t live in the same area as the seller?

  • Several of our sellers provide shipping within a specific range or within Canada. If you enter your city/town or postal code within the location field when searching for a product or service, any businesses that provide them in your area will be included in the search results.

  • I’d like to find a specific product; how can I locate it on Local Street?

    • From the Local Street Home page, enter your city/town or postal code in the location field, then enter the specific product you are searching for and click Search e.g., food, jewelry, candles. 

    The SHOP drop down is another way you can search for a specific product based on Collections e.g., Greeting Cards, Necklaces, Art and Photography, Health and Nutrition, Marketing etc.

    How do I purchase an item on Local Street?

      • Once you’ve added the item(s) you want to purchase to your shopping cart, then proceed to the checkout.
      • Enter your contact information, billing address and select continue to payment.
  • Click Complete Order. This will redirect you to PayPal to complete your purchase securely. Here you can use a PayPal account, credit, or debit card to make your purchase.
    • Some of the businesses have links to their own websites. In this case simply select Buy Now when viewing the product and you will be redirected there to make the purchase.

    Am I able to pick up the item I purchased?

    • Many of our sellers offer a pickup option. When you select the product(s) you want to purchase, a pick option will be visible if available. If you have any questions, contact the seller directly.